Appointment and Fees


Appointment Times

Now we are getting to the nuts and bolts of the process! The following are some points you may want to know in relation to the counselling process:

Short Term Therapy:

The Richards Trauma Process involves 3-4 two hour weekly sessions booked in advance one week apart. In some circumstances, Session 1 and Session 3 can be divided into one-hour appointments for the purpose of Medicare rebates.  If this is something that interests you please contact me to find out more about this option.

Mindfulness-Based Cognitive Therapy may be short or long term depending on your needs and to what extent you would like to transform your life and be supported along the way.

Longer Term Therapy:

In the main, you would be allocated a regular 60-minute time that is mutually suitable.

This time will be allocated at a frequency that meets your current needs.


Couples sessions are generally 60-90 minutes in duration.

If a client is late, it is generally not possible to extend the time for the consultation. There will always be times when changes need to be made due to extenuating circumstances for either the client or me. If you are not able to make your scheduled appointment, where possible, I will endeavour to find another time. Please be aware, however, that I have a full caseload and this may not always be possible.


At least 24 hours should be given, or a cancellation fee will be charged.

Non-attendance or cancellation on the day will incur a one hour consultation fee.

Additional Services Available

Support between sessions is available by sms or email if you are unable to manage a given situation independently. This service is based on a strong therapeutic relationship that values mutual respect. These methods, however, are NOT to be used in times of crisis.

At a time of crisis you can contact a family member or another support person, Lifeline (13 11 14) or the Crisis Assessment Team for Psychiatric triage information, assessment and referral. 24 hours a day, 7 days a week. Telephone: 1300 363 746 to ensure immediate attention is received.

Sessional Fees, Accounts and Payments

All accounts must be settled at the time of the consultation and payment can be made by cash, credit card or EFTPOS.

For Individuals, standard 60-minute consultations are $230 per session.  On occasion, an extended 90-minute/out of office psychological consultation, at $340 per session, may be required. Double 120-minute consultations are $450 per session.

For Couples, standard 60-minute consultations are $230 per session. Often extended 90-minute consultations are required at $340 per session. Double 120-minute consultations are $450 per session.

As a guide, the Australian Psychological Society (APS) recommended fees are currently $251 for 45 to 60-minute sessions and $472 for 91 to 120-minute sessions.

HICAPS and EFTPOS is available to save you time.

HICAPS and EFTPOS is available on the day of your appointment for face-to-face appointments.  This way you can pay for your appointment and receive any Medicare or private health insurance rebate on the spot.

Service fees will apply to help offset the cost of providing this service. Service fees, including gst are:

  • HICAPS $1.10
  • Mastercard/Visa 1.4%
  • Debit cards 1.4%
  • Debit/savings/cheque $0.44

HICAPS (Health Industry Claims and Payments Service) is an electronic health claiming and payments system that conveniently lets you process your claim when you pay for your individual consultation on the day.

All Telehealth appointments are charged through PinPayments with service fees, including gst at 1.75%+30c

Medicare Rebate

Medicare rebates are available for psychological treatment by registered psychologists under the Australian Government’s Better Access to Mental Health Care initiative.

To access mental health treatment under Medicare you must be referred by your GP, a psychiatrist or a paediatrician. If a GP is the referring practitioner he or she will need to prepare a Mental Health Treatment Plan before referring you to a psychologist.

Please ensure you provide to me the letter and the Mental Health Treatment Plan from the referring GP. If referred by a psychiatrist or paediatrician then only the referral letter is to be provided.


How many sessions with a psychologist am I entitled to?

Under the Better Access initiative, eligible clients can receive up to 10 individual sessions in a calendar year (1 January to 31 December).

Your referring GP will assess your progress after the first six sessions and determine whether further sessions are needed.

Please ensure you visit your GP after the first six sessions to enable further treatment if needed.  At this time you will need to provide me with the GP review letter. 

After you have reached the maximum number of allowable sessions for the calendar year you will not be eligible for any further Medicare rebates for treatment you receive from a psychologist until the new calendar year.


Refer to the Australian Psychological Society (APS) website for more information: